Customer Experience Counts – Our focus for 2017

Customer experience (CX). It’s being heralded by analysts as the next big competitive battleground for organisations of all sizes, in all sectors. It’s easy to understand why. Get it right and you gain a powerful competitive advantage. Get it wrong and both your bottom line and reputation could take a knock. Today, customers are more empowered than ever before, and technology is at the heart of this. Seize the CX opportunity It’s worth the time and effort. In fact, according to Forrester, 72...
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Relocation, Relocation, Relocation

A quick journey up the M4, round the M25 and up the M1... Around 6 months ago, we embarked on an adventure. After spending some 8 and half years following the acquisition of Paradigm Distribution based in the Maidenhead area, it was time for us to leave that world behind and join the rest of our Ingram Micro TS colleagues in Milton Keynes. As Jon Swain (my Sales Manager) and I sat down in my local pub one day and began to look at the challenges this move would create, it would be fair to say ...
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The Opportunity in Cyber Security

Cyber Security spend is predicted to exceed $1 Trillion over the next five years from 2017 to 2021, compared to 2004 in which the Cyber Security market was worth only 0.35% of this.*1 Shockingly, in 2015 65% of all targeted attacks struck small and mid-sizes organisations*2 and with the rapidly growing use of Cloud services and the disappearing perimeters between internal and external networks, it is now more vital than ever that we safeguard our businesses against the ever growing threats an...
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Getting Started with Azure for SMB

With a reported 102% growth within Microsoft’s last fiscal year, it is clear to see that the Microsoft Azure platform is increasing becoming a reseller’s go-to offering for infrastructure services, suggesting great revenue opportunities heading into 2017.* With this in mind, we have deemed it one of our New Year’s resolutions to help our partners to achieve success and profitability with Microsoft Azure. We understand that it can be a daunting task trying to figure out which services you need...
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3 Things You Can Do Right Now to Make Mobile Printing More Secure

Cyber security has become a top priority for IT professionals in companies large and small. In a survey of 112 CIOs conducted last year by Piper Jaffray, 88% of the respondents said network security was their biggest concern while 78% cited endpoint security as most important. The explosive growth in BYOD, however, has made ensuring network and endpoint security more challenging. As more and more employees use their smartphones and tablets to perform daily work functions, they need secure acc...
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7 Ways to Protect Your Customers from Ransomware Attacks

In the world of cyberthreats, there’s almost nothing more dreaded than ransomware. This tool of choice for the money-minded cybercriminal is gaining in popularity. At least one in three companies have now been victimized by ransomware attacks coming from sources like CryptoLocker and CryptoWall, and even more are expected to get in on this very lucrative new business of extortion. Of course, it’s no wonder why since studies have shown that ransomware is big business. One hospital near Hollywo...
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What Is a Digital Signage Content Management System: A Guide for Solution Providers

At its most basic level, a digital signage content management system (CMS) is a software application that delivers content to one or more digital signage displays. One way to imagine how a CMS solution works is to think of it as mission control coordinating the timing and delivery of content through a digital signage network, much like an air traffic controller would coordinate traffic at an airport. Where it becomes tricky for solution providers is deciding which CMS is best for your cust...
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Big Data, Data Center and Services Trends in 2017

Learn about big data labor needs, emerging data center capabilities and services trends that will affect the future of the data center infrastructure solutions and services that you sell. Big data labor market trends Hiring the right staff to support the data center infrastructure solutions and services you sell to SMBs, mid-market and enterprise customers is critical to your success. When it comes to analyzing big data, its growing potential for business insights continues to drive demand...
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VR Gets Classy: Virtual Reality and Education

In 2016, virtual reality (VR) moved from the periphery of technology into the mainstream. VR startups have created a billion- dollar market, raising over $1.46 billion, with the market expected to increase to $15.9 billion by 2019. As the market grows, it’s expanding beyond gaming and into vertical markets, like education. But VR isn’t the only booming industry. Education technology is an $8 billion industry and growing. It’s where VR and education meet that things become very interesting. ...
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Rise from the Surface and into the Cloud

Enabling your customers with Cloud through Surface as a Services provides an opportunity for true Business Anywhere working, Microsoft Cloud Solutions allows your customers to embrace Digital Transformation with freedom and peace of mind whilst staying secure and productive. Uncover your full business potential with Microsoft Cloud Solutions when purchased through the Microsoft Cloud Solution Provider (CSP) program on the Ingram Micro Cloud Marketplace, providing you with the opportunity to o...
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