Do something today that your future self will thank you for | Apprentice Update

Being an Apprentice at Ingram Micro, so far, has been an experience to remember. It was overwhelming at first; starting my first full-time job in an office with people I wouldn’t have ordinarily mixed with and sure, I had a part time job before but that was nothing compared to what I was about to head into. On my first day, I realised the other apprentices were also in the same boat as me which helped calm my nerves. The company is full of friendly people who made me feel welcome and helped me e...
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Is your customer experience leading the way to more business?

In this Customer Experience Counts article, we look at how companies are taking on the challenge of improving customer experience (CX) in a business-to-business (B2B) context. When did you last review your customer experience strategy? Or assess how well your business is performing in this respect? If it’s been a while, you’re not alone. B2B companies have been slower than their B2C counterparts to prioritise customer experience. And B2B customers are feeling the lag. Research shows that B...
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The opportunity of the hybrid Cloud with Microsoft Azure

Extended support for Windows Server 2003 ended two years ago. If your customers are still running the product, they’re facing unexpected security and regulatory risks. Don’t let end of life end their business. The reality is: Cloud is the new norm. Focus is already shifting from infrastructure and software investment to value-added services and business problem-solving. Over the next 24 months, 45.1% of businesses see themselves achieving full Cloud optimisation*. These businesses are your cu...
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